SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GAHA, Ltd (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gahaonline.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
all ok
Доставка за 3 дня. Отличный товар.
Штатив хороший, крепкий На креплении на телефона слетело резиновое покрытие.
Muy buen producto
Товар оправили через 3 дня...потом доставкой СдЭК доставили прям до дома ...советую )заказывайте
Perfect. I love it.
failry good for the price. i still need to properly try it out. good for indoor photography and comes up quite high!
The goods correspond to the description, fit for personal use.
The goods correspond to the description, fit for personal use.
Estoy muy feliz!! Llegó antes de lo planeado exactamente 26 días después de que lo pedí. Me preocupaba que llegara dañado o que no fuera lo que pedí pero nada de eso. Todo está en perfectas condiciones y es tal cual lo describe el vendedor, el color es hermoso y es un trípode muy portátil y funcional y los materiales se ven de calidad. Viene con la cosita que sostiene el teléfono lo que está perfecto para mí. El vendedor fue muy amable y atento. Lo recomiendo por la relación calidad- precio.
Estoy muy feliz!! Llegó antes de lo planeado exactamente 26 días después de que lo pedí. Me preocupaba que llegara dañado o que no fuera lo que pedí pero nada de eso. Todo está en perfectas condiciones y es tal cual lo describe el vendedor, el color es hermoso y es un trípode muy portátil y funcional y los materiales se ven de calidad. Viene con la cosita que sostiene el teléfono lo que está perfecto para mí. El vendedor fue muy amable y atento. Lo recomiendo por la relación calidad- precio.
Доставка СДЕКом до дома в собственной коробке. Длина соответствует (124 см). Не ждите чего то супер крутого, самый обычный хлипкий штатив за такие деньги. Покупался девушке для всяких фоток на айфон. Кнопку купили отдельно.
Доставка СДЕКом до дома в собственной коробке. Длина соответствует (124 см). Не ждите чего то супер крутого, самый обычный хлипкий штатив за такие деньги. Покупался девушке для всяких фоток на айфон. Кнопку купили отдельно.
good
good
Штатив якісний за цю ціну. Дякую продавцю. Дуже задоволена! Гарна штука!
Штатив якісний за цю ціну. Дякую продавцю. Дуже задоволена! Гарна штука!
все понравилось
все понравилось
Доставили SDEK. Быстрая доставка. Упаковка целая непомятая. Внутри хорошо упакована и все целое. Тринога работает при довольно хлюпкой толщине ствола корпуса. За такие деньги Покупку рекомендую.
Доставили SDEK. Быстрая доставка. Упаковка целая непомятая. Внутри хорошо упакована и все целое. Тринога работает при довольно хлюпкой толщине ствола корпуса. За такие деньги Покупку рекомендую.
качество соответствует ожиданиям. простой штатив, если пользоваться аккуратно, прослужит на все деньги. брал для 60d.
качество соответствует ожиданиям. простой штатив, если пользоваться аккуратно, прослужит на все деньги. брал для 60d.
спасибо магазину за качественный товар! прибило быстро! все как в описании. очень удобно.
спасибо магазину за качественный товар! прибило быстро! все как в описании. очень удобно.