SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GAHA, Ltd (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gahaonline.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Se los ve muy lindos, aunque a simple vista parecen de molde más pequeño comparados con otros.
perfeitas
Hermosos
Very Good
sao tao lindas . estou apaixonada haahha o vendedor enviou rapido e chegou em menos de 1 no brasil . recomendo
ótimas!! adorei
adorei
Very good quality. highly recommended
chegou rápido.
איכותי מאוד, הגיע מאוד מהר! ממליצה בחום
livraison en 10 jours super
muy lindos. perfecto!!
Minha bebê ainda não nasceu para testar, mas as fraldas são realmente lindas. Tem cores mais vivas que na foto
Have not used them yet, as baby is not here. the nappies come in a nice little plastic zip lock bag. they feel soft on the inside and waterproof on the outside, buttons are sturdy, haven't checked 100% of my batch, but the ones I have seems great. Does come with a factory smell, but I'm guessing a wash will get rid of that. Great way to get cloth diapers at a fraction of the UK retailer price. My delivery came tracked and literally took about 1-2 weeks, which may I say was amazing considering some companies have you waiting 1 month plus for you items.
adorei. chegou! com certeza ganhou uma cliente. entrega rápida. ótimo produto.
love these nappies
Súper suaves y absorbentes ¡excelentes!
El producto es genial... comenzaré con decir que el pedido lo hice el 1 de mayo y me llegó hoy 13 de junio. ubiera llegado antes pero las paqueterías andan muy lentas. si llegan amigos, tenía desconfíanza pero me arriesgue y aquí tengo mis pañalitos, en un futuro compraré más el vendedor muy atento, estoy feliz con mi compra.
Доставка быстрая,трусики хорошие. Беру второй раз. Не промокают и в то же время материал пропускает воздух. Используем днём. Стираю после каждого пописа. Очень много кнопок,так что подойдут и для новорожденных и детей постарше. Вкладыши я покупала в этом же магазине. Они подходят идеально. Только вкладыши из микрофибры долго сохнут. Стираю без кондиционера, чтобы сохранить непромокаемый слой. Каждый день на 30 градусов и раз в неделю на 60.
muy buena calidad y bien empacado
produto excelente ja usamos. meu bebê tem 4 dias e funcionou perfeitamente. vendedor atencioso, pós venda muito bom!
produto excelente ja usamos. meu bebê tem 4 dias e funcionou perfeitamente. vendedor atencioso, pós venda muito bom!
super :) wszystko zgodnie z opisem
super :) wszystko zgodnie z opisem
chegou no prazo. fraldas lindas e perfeita