SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GAHA, Ltd (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gahaonline.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Description:
штатив в целом не плохой, бюджетный. но спустя очень продолжительное время (не знаю сколько) эксплуатации есть вероятность что соединения расшатаются и не будут крепко держать устройство. но пока это не произошло, я рад пользоваться столь хорошим штативом
everything good except a little crack in one of the balls. can't blame the store. it still works though
Produit conforme à la description, j'aurais du prendre la taille supérieure car le poids d'un iphone 7 complique un peu l'équilibre. Mais le produit reste conforme à la description et aux mesures annoncées par le vendeur. Je recommande le vendeur. La réception était normale : 4 semaines environ.
Correspond à la description. N’est pas très solide. Si c’est un gros téléphone ça ne tient pas
muy bien sostiene muy bien el celular y la camara
для экшн камеры нормально, а вот если брать к штативу поворотное крепление (оно тяжёлое), то не все телефоны держаться будут, общий вес нагрузки большой
저렴한가격 적당한 품질
круть
К сожалению товар так и не дошёл до пункта назначения. Но хочу сказать большое спасибо продавцу за его понимание и быстроту ответа на возникшие вопросы.
пойдет. просто нормально.
Хороший товар, доставка быстрая. Рекомендую. Сами смотрите по соотношению цена-качество. В основном у всех всё одинаковое. Для смартфона фотоаппарата пойдет.!! ) Смотрите больше Видосов на YOUTUBE через QR код на фото Обзоры разной всячины КАНАЛ #VideoAlza Then please subscribe
товар так и не пришел за 2 месяца
item is great. its exactly as described. the only problem was the shipping time which took over 3 months. but that is probably due to the coronavirus delays. the store kept extending the purchase protection to make sure i am covered until the item arrived and was accepted by me. overall it's a great company, and a great product.
just receive my order today after 2 month. but its not a store problem. its all about virus
Выдерживает 6 айфон
Советую продавца . Быстро качественно
the item is Ok though it took more than bearable time before delivery.
Небольшого размера. Всё работает. Пришло целое
ok
Really good come after 4 week
маленький но отличного качества
Very fast delivery, good quality
Качество товара отличное, спасибо
телефон держит хорошо. на зеркалке еще не проверяла
маленькая тренога,гнётся по-всякому