SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GAHA, Ltd (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gahaonline.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Rapidísimo, apenas 15 días en recibirlo. Hace lo que dice aunque es muy justo la medida para la cámara de mi ordenador. Se desliza muy suavemente, me hubiera encantado un poco más de resistencia al deslizamiento. Pero me gusta
Отличный товар, описание соответствует
Artículo muy bien embalado y con una excelente calidad relación-precio. Lo he usado para el móvil y la tablet. Muy recomendable.
качество хорошее, советую
All ok
Todo ok. Pedido cumple la función para la que se especifica
Es pequeñito y muy discreto. Contenta con la compra, funciona.
se adhiere bien
El producto me ha llegado bastante rápido , ha tardado casi 3 semanas, es muy útil para mantener la cámara bloqueada, se desliza suavemente y pegarlo para que cubra el lente también es fácil, tengo una en la cámara del ordenador, la que tenía en el teléfono como lo llevo en el bolsillo y por tanta fricción se ha caído la pestaña deslizante que cubre la lente, es bastante delicado y se puede caer fácilmente.
todo ok. algo pequeños para webcam. perfectos para portátiles, tablets y moviles
Perfecto, tal y como se describía. Envío muy rápido
Las pegatinas vienen en una bolsita, en un sobre acolchado. El pedido ha llegado 28 días después y cuenta con número de seguimiento. Las pegatinas no son demasiado grandes pero cumplen su función perfectamente. Ideales para tapar la cámara de un ordenador portátil en mi caso. Agradecido al vendedor.
Perfectos
Super bien y llego rápido en 20 dias
Good item. Recommended store.
Всё гуд !!!
works great just not sure about how long it will stay on there
works great. slides a little too easily, but that's ok.
fits macbook and iphone very well, thanks you
pequeños y con adhesivo perfectos para mí iMac, móviles y tablets, buenos acabados, los recomiendo
good
Es más pequeño de lo que pensaba y ha tardado mucho en llegar, pero funciona bien.
Came super fast (order date : 27/05; got it today, 17/06) and it’s really cool - and really easy to put on, obviously -. I definitely recommend it!
Tal y como se describe
fantásticos